OT Draw is licensed by the number of devices that will use the program.
Your license will allow you to activate the program on each device.
You will purchase one license for yourself or your team and designate the exact number of activations required.
For example, you can purchase a Team License for 3 activations. This means that you will receive one License that allows you to activate on 3 computer.

Once you have purchased a license, you will be issued with a LicenseID and Activation Password.
Use the same LicenseID to activate on each device.
Once you have downloaded and installed the program from the website, run the program and click Activate.

The standard license for OT Draw is an annual subscription.
After the 12 months you will need to renew your subscription to continue to have access to the program.

We offer discounted rates based on the number of activations that are purchased.
They are split into 3 tiers: Single Computer, Team (2-9 activations) and Enterprise (10+ activations)

The full pricing schedule is as follows. All prices are in Australian Dollars (AUD) excluding GST.
1 activation = $249/activation/year (Single Computer)
2-4 activations = $199/activation/year (Team)
5-9 activations = $179/activation/year (Team)
10-14 activations = $169/activation/year (Enterprise)
15-19 activations = $159/activation/year (Enterprise)
20-24 activations = $154/activation/year (Enterprise)
25-29 activations = $149/activation/year (Enterprise)

Please contact [email protected] for higher volume license rates.

Software maintenance means you are eligible for future software updates.
All our subscription licenses come with full software maintenance so you can get access to any and all software update features that are released.

If you have a perpetual type license then you need to purchase a software maintenance plan on top of the 90 days complementary software maintenance that is provided to be eligible for new functionality.

You can renew your subscription at any point by logging in to your customer portal.
Simply click the Login button on this website and enter your CustomerID and Password.
To renew, select Renewals and Upgrades and purchase the upgrade through the online cart.

You can only renew through the portal with the exact same number of activations.
If you would like to increase or decrease the number of activations, simply contact us at [email protected] and we can send you an invoice and process the renewal manually.

Your LicenseID will remain the same and any computers already activated will automatically refresh and allow access the next time the OT Draw is opened.

There is no issue with letting your subscription lapse and then renewing the same license when you need access again.

You can add additional activations to your subscription at any point.
Simply contact us at [email protected] and we will invoice pro rata for the remaining period of your subscription.

It is better to add activations to your existing license rather than purchasing an additional license so that you receive the full volume discounts.

At the point of renewal, you can decrease the number of activations for your license.
We will need to process the renewal manually rather than through the customer portal.
Before the license is renewed and updated you will need to deactivate the program from the unrequired devices.
This can be done through the OT Draw program or through your portal.

If you’re dissatisfied with the OT Draw license you purchased from www.otdraw.com, you may contact us within 30 days of your purchase to request a refund.

You are eligible for a full refund under the following situations:
– The provided license is unusable
– The program has not been able to be successfully activated
– There are significant issues with the basic functionality of the program

Insighted Pty Ltd will consider but cannot guarantee other refund requests.

Please note, we offer a 14 day trial period to make sure the program can be installed successfully in your environment and to evaluate that the software features meet your requirements.

OT Draw is available via electronic download from this website. Please contact [email protected] if you are having issues downloading and installing the OT Draw program.

The standard license for OT Draw is an annual subscription. We recommend this type of license as it means you are always eligible for the latest features and are only paying for the period that you are using the program.

We do offer some other types of licenses as well to account for the varying conditions and configurations of your team.

These include:
– Perpetual License: This is a one-off payment for the current version of the program. You are not eligible for future software update features unless you also purchase an active software maintenance plan. If you don’t have software maintenance then you can access future updates by purchasing a software upgrade.

– Concurrent User License: Instead of being licensed by the number of devices, this option is licensing by the number of concurrent users accessing the program. This license has a different pricing schedule and is the required license when working in a remote desktop type environment.

– Single User License: If you are a sole therapist and would like to use the program on a number of devices this is the most cost effective option for you.

Please contact [email protected] for more details and pricing about these types of licenses.