Effective Date: 18th August 2025

At INSIGHTED PTY LTD (ACN 145 077 532) (“Insighted”), we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This statement provides a simple overview of how we handle your personal information when you use our website and software. For full details, please see our Privacy Policy here.

🔹 What information we collect

We may collect personal information such as:
• Name, email, phone number, and organisation details.
• Account login information.
• Payment details (processed securely).
• Device information (e.g., device name, location, usage logs).
• Website usage data through cookies (to improve your experience). As a general rule, however, it is not possible to identify you personally from our use of cookies.

🔹 How we use your information

We use your information to:
• Provide and improve our software and services.
• Manage your account and billing.
• Communicate with you (including support and updates).
• Send you marketing communications (with the option to unsubscribe at any time).

🔹 Who we share it with

• Trusted service providers who help us operate our services.
• An overseas service provider (SoftwareKey, USA) used for account setup and management.
• We do not sell your personal information.

🔹 Overseas Transfer

• Your personal information will not be disclosed to recipients outside Australia, except as set out below, unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

• Insighted discloses some personal information to overseas recipients in the form of utilising third party software for account set up and management purposes. Such overseas recipients are located in the United States of America.

• This third party software provider is called SoftwareKey and their own privacy policy can be found here:
By using the Software, you consent to this disclosure, as such disclosure is required for the operation of the Software.

🔹 How we protect your data

• Encryption and access controls safeguard your personal information.
• Regular monitoring and reviews protect against misuse or unauthorised access.
• We only keep personal data for as long as needed, after which it is securely destroyed.

🔹 Your rights

You can:
• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Opt out of direct marketing communications.
• Make a complaint if you are concerned about how your data is handled.

🔹 Cookies and tracking technologies

Our website uses cookies and similar technologies to improve your browsing experience, enhance security, and personalise content.
Types of cookies we may use include:
• Essential cookies – required for website login and security.
• Performance cookies – track website usage and errors to improve functionality.
• Functional cookies – remember preferences such as language and settings.
• Marketing cookies – deliver relevant content or promotions (only if applicable).
You can manage or disable cookies in your browser settings. Please note that some features may not work properly if cookies are disabled.
By continuing to use our website, you consent to our use of cookies.

🔹 Data breaches

If a data breach occurs that is likely to cause serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in line with the Notifiable Data Breaches (NDB) Scheme.

🔹 Contact us

If you have any questions about how we handle your personal information, or if you wish to make a request or complaint, please contact our Privacy Officer:
[email protected]